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Lifestyle retail · Antwerp

Haven Surf

Product-rich lifestyle commerce that stays current.

Preview of the Haven Surf website
Commerce experience · Haven Surf
PROJECT SCOPE
Webshop + multi-POS Design & concept Product database Product creation Business development Board reporting
The business behind the build

Context before code.

Haven Surf is a living mix of fashion, surf culture, art and independent labels. That makes product content and catalogue quality an ongoing part of the customer experience—not a one-off task at launch.

An evolving product-led storefront supported by hands-on catalogue work and commercial business guidance. The aim was not to add isolated tools, but to make the customer-facing experience and the operational work behind it reinforce each other.

What we delivered

Each part has a job in the bigger system.

The scope combines customer experience, operational technology and commercial support. Here is what every component means in practice.

01

Webshop + multi-POS

A connected online and multi-store retail setup designed to keep customer experience and day-to-day sales operations aligned.

02

Design & concept

A visual and interaction concept that translates the brand into a clear, recognisable and usable buying experience.

03

Product database

A maintained product database with the structure and completeness needed for the store, feeds and internal use.

04

Product creation

Hands-on creation and enrichment of product records, including commercial content and channel-ready information.

05

Business development

Commercial guidance that connects the digital roadmap with markets, channels, operations and new growth opportunities.

06

Board reporting

Structured reporting that turns commerce and operational data into a clearer management and advisor conversation.

Connected commerce

From customer action to business follow-through.

A strong commerce setup does not stop at the checkout. The project connects what customers see with the systems, data and people responsible for fulfilling the promise.

01

Experience

Brand, content, product discovery and a buying journey suited to the audience.

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02

Transaction

Orders, B2B or POS activity captured through a clear and dependable commerce flow.

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03

Operations

Product, stock, customer and fulfilment information moved to the right systems.

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04

Growth

Marketing, reporting and strategic decisions informed by the connected setup.

Ongoing partnership

Launch is a moment.
Commerce is continuous.

We actively support product database maintenance, product creation, store updates, business development and management reporting as the assortment changes.

  • Product data maintenance and content creation
  • Management reporting and commercial steering
  • Strategic advice as priorities and markets evolve
  • Store maintenance, releases and continuous refinement
Next project
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